
Digital Project/Program Manager with a process and people-focused mentality.
I'm a project/program manager who knows how to work hands-on. Whether I’m leading a development sprint or curating visual assets, I keep projects moving forward with clear communication and creative problem-solving.
Client: Universal Destinations & Experiences
August 2025 - Current
Manage a project management team of 4-6 direct reports to support client Campaign operations
Create project timelines for clients specializing in themed entertainment, helping to identify/remove blockers and find efficiencies
Ensure proper compliance approvals by routing jobs for internal, licensor, and legal approvals
Stand up new project and program teams by creating process flows, aligning with executive stakeholders, and setting up documentation such as RAID logs, status reports, and project templates
Create standards for all Project Managers by implementing processes for client teams and creating documentation for internal onboarding
Client: Universal Destinations & Experiences
May 2024 - August 2025
Create project timelines for clients specializing in themed entertainment, helping to identify/remove blockers and find efficiencies
Manage execution of an average of 30 projects at a time with timelines ranging from 1 day to 9 months.
Assisted in starting and streamlining 3 scrum teams by creating standard practices, defining requirements, introducing Kanban boards, and upkeeping high-level timelines
Ensure proper compliance approvals by routing jobs for internal, licensor, and legal approvals
Manage confidential projects such as Digital Logo Development, Park Map Creation, and Website Enhancements
February 2024 - May 2024
Conduct UX and SEO site audits
Assist in generating key words for partners and implementing a strategy around them
Maintain accurate, detailed reporting and dashboards, utilizing Looker Studio for visualization
Ensure accuracy of data management projects within Excel and Google Sheets
Work cross functionally with teams (Media Analytics and Marketing) to support data aggregation, automation, and improve partner performance
August 2023 - January 2024
Manage creative project execution, utilizing Workfront and communicating via Microsoft Teams
Attend and participate in Agile ceremonies
Create project timelines, helping to identify and remove blockers and find efficiencies 2
Assign tasks and route jobs for internal, licensor, and legal approvals as necessary before requesting and delivering final assets.
Help launch campaigns such as Holidays and Resorts AP 40% Off Offers
May 2023 - August 2023
Build emails from template provided by DigiCon team using a code editor
Attend and participate in Agile ceremonies
Test and deploy email using Salesforce
Update projects in Workfront
Help deploy emails for the Halloween Horror Night ‘23 Campaign