Professional Project Management
Universal Destinations & Experience
Current Project: Confidential
My current project requires me to work closely with executive stakeholders to create a program roadmap, dependency map, and process flows while executing on individual projects. This program requires strict documentation and executive stakeholder alignment in order to work with many sides of the business to execute on a large effort of work.
Role: Program Manager
Skills: Project/Program management, stakeholder management, mitigation of risks, timeline creation, creative compliance, program roadmapping, dependency mapping
Universal Destinations & Experiences: MarTech Activation Team Triggers
The MarTech Activation team was tasked with moving into a new platform to support more personalized content, improving creative, and implementing new strategies for new and existing trigger campaigns.
I implemented standard phase gates, process flows, Workfront templates, status reports, a RAID log, and a Change Request process to define how we work with our strategy, creative, dev, and data teams. Stakeholders loved the new changes, expressing how they knew where all the projects were, what the blockers were, and what actions were needed from them.
Role: Project/Program Manager
Skills: Project management, stakeholder management, mitigation of risks, timeline creation, task management, creative compliance, change management
Universal Epic Universe:
Digital Logos & Map
Universal Epic Universe needed a new digital wayfinding map for the app and digital logos for their website. I streamlined communications between Operations/Creative executives and our creative vendors to bring their vision and needs to life. I accounted for multiple rounds of creative compliance given that these digital assets were net-new for a park that was not yet open.
Role: Project Manager
Skills: Project management, stakeholder management, mitigation of risks, timeline creation, task management, creative compliance
Universal Studio Hollywood:
Meetings & Events Website
The Universal Studios Hollywood Meetings & Events project was a full website launch. I saw this project through from start to finish including creating initial timelines, guiding the blueprint creations, and submitting for Legal and IP compliance approvals.
Role: Project Manager
Skills: Project management, stakeholder management, mitigation of risks, timeline creation, task management
Universal Orlando Park and Land Pages
The Park and Lands project consisted of updating and creating new web pages for the Universal Orlando Website. This included pages for the Orlando Parks (Universal Studios Florida and Islands of Adventure). Part of the scope of this project was also to update the Harry Potter Hub page to include the upcoming Ministry of Magic area in anticipation of Epic's opening the following year.
Role: Project Manager
Skills: Project management, stakeholder management, mitigation of risks, timeline creation, task management, creative compliance
Personal Projects
UX & Design
Fluently is a language-learning app that I designed with a team in my user-centered design class. I was the project manager and was in charge of turning in assignments, managing our due dates and meetings, and providing critical feedback to guide the team.
Role: Project Manager
Skills: Market research, user testing, think aloud protocols, use cases, prototyping
This is a full-stack project that I worked on with one other partner. We researched information hierarchy for creative portfolios, created a design based on the research and client preferences, and developed it using ReactJS.
Role: Researcher/Developer
Skills: ReactJS, useState, advanced JavaScript
Redesign Challenge
This redesign of Guru Indian Restaurant was the start of my resdesign challenge to improve my Figma skills. I challenged myself to improve them without adding extra content (with a few exceptions).
I changed the information structure to make the important details more accessible, increased contrast where text covered images, and used the pink as an accent color instead of displaying it heavily on the page.
Skills: Figma, accessibillity, information architecture
This redesign of the Coffee Shop of Horrors website was the second in my resdesign challenge to improve my Figma skills. I challenged myself to improve them without adding extra content (with a few exceptions).
I improved the contrast and layout to make components more readable and centered, made the colors and fonts consistent and cohesive, and rearranched the navigational components to make it easier to use.
Skills: Figma, accessibillity, information architecture
Design & Code Website
The creation of the Design & Code club website was my most difficult project as it tested both my time management and people management skills. I led a team of designers, developers, and content managers and created all the tasks that needed to be completed for this website to come to life.
Role: Project/product manager
Skills: Project management, Git branch management, product roadmapping/task creation, communication, backlog management